Shipping Policy

Shipping Rate Calculation: Our shipping rates are calculated using real time calculators provided to us by our carriers for our online store. This allows us to give you the most accurate shipping quote we can for ground and expedited shipping. You pay what we pay for shipping and nothing extra. We can ship any item in our inventory to the Contiguous United States (48 Mainland States), Hawaii and Alaska.

Military Addresses: We do not ship to military addresses without being contacted first. This is due to territorial restrictions put into place by our vendors and the fact that our calculators have a difficult time calculating shipping correctly for APO/FPO addresses.

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

NOTE: All payment, shipping, or return requests should be submitted to Bongo at

Shipping Lead Time: Most orders ship the same or next business day and all orders should ship within 3 business days. If it will be longer than 3 days, someone will contact you and inform you of the situation and discuss options. Holidays will affect shipping times as we are closed on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Extreme weather conditions such as hurricanes (we are located an hour from the Texas gulf coast line) and ice storms could also effect your shipping time, but these events are rare and you would be notified if it was going to affect your order status.

Shipping Services: We ship with the United States Postal Service (USPS) and the United Parcel Service (UPS). We cannot control their transit times or what happens once we send an order. We offer expedited shipping in addition to the standard ground methods. These rates can be seen by using the “Click to Estimate” shipping link in the cart and filling in your zip code and state of residence. Upon shipping your order, we will attach a tracking number that you will be able to see in the “Track your Order” section. The link is located near the bottom middle of any page under “Account Information”. Unfortunately the only way to utilize this service is if you registered with us upon checkout and created an account. If you used the guest checkout, you will have to call us at 979-263-5015 or email us at in order to have your order tracked so it is much more timely and convenient to take the short time to register upon checkout. If you register, it is also much quicker to check out should you decide to purchase from us again.

Combined Shipping: We combine shipping on any multiple product order based on the total weight of the product. That weight is then plugged into our calculators and the shipping price is figured using the same methods that would be used should you only have purchased a single item.

Pick Ups: Pickups are allowed at our home office location in Weimar or at any of our 14 retail outlets but be aware that retail store prices and online prices may vary. If you wish to pick something up at one of our retail outlets in order to save on shipping, you will be better off calling the retail store phone numbers listed in our store directory on the website homepage. This will insure that they will have the item in stock and you can complete the transaction there.